Blog Feed
The results are in 2019-2023
The results of our most recent surveys highlight the transformative potential of restorative mediation.
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The Field of Grace in Restorative Mediations
How to get to this field when the parties in a mediation are embedded to their stories and to being right?
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The Survey Results are in! The Impact of Restorative Mediations
As a result of attending and presenting at recent conferences, I have been encouraged to quantify the impact of my Restorative Mediations.
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The Art of Possibility in Restorative Mediations
I'm often asked to conduct a restorative mediation after a formal complaint has been lodged and the organisation elects to mediate, rather than investigate.
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Is Conflict Enjoyable?
Recently I came across an advertisement for conflict management and mediation training which described the training as entertaining and funny and the trainer described conflict as “enjoyable”.
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A Context for Providing Feedback
This week I conducted a restorative mediation involving a staff member who has worked in the same profession (albeit in different organisations) for nearly 50 years.
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How do you know if you might offend someone?
To make sense of our experience, it is human nature to think in polarities – right/wrong, good/bad, yes/no, night/day, sharp/blunt, close/far, scarcity/abundance, and so on. However this penchant to polarised thinking also limits our perceptions.
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Taking Sides (or Not)
The same experience was the high and low point of my legal career
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Authenticity at work - Our humanness in the workplace
In a restorative mediation process, people will often describe some of the challenges they have recently faced in their personal lives. They then might explain to me that they don’t let who they are at home affect who they are at work.
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Such is the nature of Restorative Mediations
The Risks of Speaking Up
The phrase ‘Disrupt HR’ (or being employed as a ‘Disruptor’) is becoming increasingly trendy these days. But what does this mean for you?
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The ultimate outcome is for inappropriate behaviour to stop
I am often approached by HR Managers when a conflict has arisen between staff and the complainant initially indicated that he/she did not want to do anything about it.
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When Team Building to Resolve Conflict is a Waste of Time & Money - Group Restorative Mediations
I am often approached by new clients who wish to engage me for a ‘Team-Building’ related process. Again and again I have observed that when there is a history of conflict between staff, a single team-building activity at best provides only superficial ‘band-aids’.
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"We do not see things as they are, we see things as we are"
"When you did this, I felt that...." Does laboriously trying to get the other person to hear our story deeply dissolve workplace conflict and build trust and respect?
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Fixing a Fragmented Team - Group Restorative Mediations
'Ringleaders' drive the division. Others polarise and hide behind them. Some perpetuate the conflict through either overt or covert negativity and gossip. Others withdraw and shut down due to a sense of helplessness or overwhelm.
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Recruiting and Interviewing - What's Really Going On!
A 60 minute interview is a very short amount of time in which to determine whether a prospective applicant for a position in your business will work out.
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